A dad who has been desperately searching for a replacement cup for the one his autistic son lost, has received more of a positive response than he ever could have imagined.
13-year-old Ben Carter suffers from severe autism and as a result, only feels comfortable drinking from a Tommee Tippee cup which he has had since the age of two. Ben also refuses to drink anywhere outside of his home.
Hi father, Marc Carter, posted an appeal on social media for the public to help him out, and in it he wrote:
“Ben hasn’t drunk at school since the age of 5, he doesn’t drink outside the house so we can’t go anywhere.
“People say he will drink when he’s thirsty but two emergency trips to A&E with severe dehydration say otherwise.”
After launching his appeal, Marc received a large amount of responses from people who owned identical cups. Even people as far away as Australia have offered to post replacement cups to Ben.
Tommy Tippee has also been made aware of the issue and although the cup is discontinued, they are searching through their old stock.
Sarah Scott, global head of consumer experience, said:
“The cup he previously had was a Tommee Tippee cup that we made for Boots in the late 1990s and our team is currently looking through all our archive product samples to see if we have one that’s just right for Ben.”
Mr Carter is touched by people’s response:
“I cried. It’s been incredible. I didn’t expect it. I’ve had people tweeting to say good luck and people looking in their cupboards for the cups. They don’t know me – it’s been amazing and moving. I feel humble. It’s a lovely thing. I’m asking for a little blue cup and that is what is touching people. Ben might need this cup for the rest of his life so it will be great to have stock. It would be life-changing.”
Thanks to the generosity of strangers, it looks like Ben is definitely going to have enough little blue cups to keep him happy for a lifetime.